Quicken can print to any inkjet or laser printer that is part of your company's computer system. The financial application normally prints without any trouble, but it's not immune to issues such as not being able to open and send documents to your printer, as well as not being able to see the printer within its Print dialog box.

I am using Windows Business Vista and when I try to open up the Quicken Personal Plus 2015 programme I get the same message ' Reckon Accounts Launcher has stopped working' If I start the computer in safe mode I can open up the programme and access my data. If I use various selective start ups I cannot open up the programme. A week ago my computer worked fine. I cannot restore my settings to a week ago so what do I do? I've reinstalled Quicken several times and this does not work.

There is a defect in the software that seems to clash with the operating system in some circumstances. It's a pity Reckon don't have a simple solution. Hi Joe, Sorry to hear of this problem. This error occuring after a period of functioning properly suggests a conflict with a recently installed application or an update to some other application you have installed on your PC. We aren't getting any calls of this error at the moment so its unlikely to be a Windows update. As you can run the programme in safe mode means that it has been installed properly. Rollback recent other application updates or uninstall the new application and try again.

Hope this helps. Regards, John.

Dear Reckon Employee, This is definitely an issue that commenced about a month ago for me too. Re-booting the computer has worked for me; however it is annoying to have to do so every morning! As an advantage member could not get further help with this issue from phone support. Will be cancelling my membership next year after some five years. We have been using Reckon (Quicken) for over 8 or so years since the expiry of 'MS Money'. Current machine Win7 32 bit, Personal Plus 2015.

Haven't had this problem before the last month. We aren't getting any calls of this error at the moment so its unlikely to be a Windows update. What's the point of calling if the company doesn't do anything about it. I have been using Quicken/Reckon since the DOS Version 4 circa 1990 and every time I have raised a problem I have been given the usual 'straight out of the cookbook' replies but nothing was ever fixed. In regard to this particular issue I would start with Adobe Flash Player. Over the years I have had this problem and also the 'this is not the same computer.' Issue whenever I updated Flash Player.

Additional information: According to the Windows Update log, the only updates that have been installed since Quicken was running 100% reliably have been Definition Updates for Windows Defender. The most recent system update was KB2952664, but Quicken was operating with issue for two weeks after that was installed. The Application Error Log contains either of two errors as follows. It seems random which one appears. Faulting application name: qw.exe, version: 23.1.1.15, time stamp: 0x53ed81f8 Faulting module name: QWMAIN.DLL_unloaded, version: 0.0.0.0, time stamp: 0x53ed7e71 Exception code: 0xc0000005 Fault offset: 0x042a1f57 Faulting process id: 0x1e54 Faulting application start time: 0x01d116de51ce42e7 Faulting application name: qw.exe, version: 23.1.1.15, time stamp: 0x53ed81f8 Faulting module name: QWWIN.dll, version: 23.1.1.15, time stamp: 0x53ed718e Exception code: 0xc0000005 Fault offset: 0x0003557f Faulting process id: 0x161c Faulting application start time: 0x01d116de028e44fa.

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Thank you Babi. I tried to explain that the problem I experience is that Quicken Personal 2015 just will not start at all. Hence the option of trying to create a new data file is not relevant as I do not get a running image. I added to this thread because the problem I experience is the same as that described in the original post, and confirmed by Joe and Greg.

Unfortunately, others have added to this thread and confused the issue with references to lost data, which was not mentioned in the original, or my, or the other posts I just mentioned. I provided information about the error that occurs. After a reboot, it starts correctly, and I have not experienced any data loss. I do not believe that there is any issue with my data file(s). I provided information about updates which had been applied. I'll be happy to provide my customer ID, but not in a public forum.