Hello, I'm running Windows 10 on a Toshiba Satellite E55-A5114. I recently connected it to a Sceptre monitor to extend the display. My wife uses remote access to work from home and has an issue with the mouse pointer alignment. When using programs on the Sceptre monitor the mouse is clicking on the intended target correctly. When she moves the mouse pointer to the laptops display and clicks on something, the pointer actually selects other things that the pointer is not hovering over. I have not experienced this issue with any other applications besides her work programs.

Any ideas for fixes are GREATLY APPRECIATED!! Moved from: Windows / Windows 10 / Windows settings. Hi, The issue that you’ve encountered regarding the mouse pointer on your Windows 10 computer may be caused by some configuration or the device driver is not yet updated. To sort out your concern, we’d like to know the following information: • Were there any changes that happened prior to the issue? • What troubleshooting steps have you done so far? On the other hand, we suggest that you run the System File Checker (SFC) tool to scan and correct if there’s an integrity violation on the system.

To do this, you may follow the steps provided on this. Once you’re on the page, you may expand and proceed with the steps from the Windows 10, Windows 7, or Windows Vista option under the Run the System File Checker tool (SFC.exe) section, and then complete the process.

After completing the steps, you may check if the issue persists. Additionally, you may update the mouse driver on your PC from the Device Manager by following the steps in this article on how to, and then complete the process.

After updating the driver, you may check if you're able to use your device properly. Keep us updated about your concern for additional assistance.

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